Frequently Asked Questions

1. Can you manage other social networking sites as well (Twitter, Google+, etc)?
Yes, we do. You may contact us for more details.

2. What kind of inquiries do you answer in social media pages?
The type of inquiries that we'll answer in your page is determined by the criteria that we'll discuss.

3. How do you charge for your service?
We price depending on the kind of service that our client needs. Since our service is highly flexible, it would be better if we discuss your requirements first before we give a quote.

4. How do you share updates about our page's progress?
We send reports to our clients. These are flexible and can be customized based on the info that the client needs. Contact us for a sample report.

5. How do we adapt to the brand?
Setting the character and tone of the page are some of the things we do to make sure we are aligned with your brand.

6. What is social media support?
It is customer or user support provided through social media. You can read more about it in this Forbes article.

7. What languages does your service cover?
English, Chinese (traditional and simplified), Thai, Indonesian, Korean, Japanese are some of the languages that we offer. Read more in our press release here.