People naturally enjoy attention. This is why fans appreciate brands that actually converse with them. Social media's shifting role in marketing calls for more engaging brands, particularly those that can talk to fans on a more human level.
Constantly checking Facebook for comments and maintaining an online presence takes a lot of time. This responsibility becomes hard if it is handled by existing employees with little or no time to spare.
Our 24/7 team will act as your support team and respond to different kinds of comments. We set a tone, and follow a criteria system to make sure all responses are in-line with your brand's persona.